Help & Support
What is an MP3?
MP3 is a name for compressed audio files. Normal audio files are huge! A 30 minute hypnosis session in uncompressed audio would take days to download from the internet. With MP3 compression our 30 minute hypnosis sessions are approximately 10mb in size. Perfect for downloading and listening to from your computer or MP3 player.
How do I listen to my session?
Nearly all modern PCs come with the software you need to listen to MP3 files straight from your computer. If you have an MP3 player you can also listen to the download from that. If you are worried that you will not be able to listen to MP3 format sounds - then click the link for this tiny example file (122k). If you can hear the contents, then your computer is equipped to play MP3. Windows media player is the most common way to play MP3 files.
To this file on to your computer to test adding to your MP3 player, do a RIGHT click on the link and SAVE AS or SAVE LINK AS. From an APPLE MAC perform a ctrl click or command click and choose SAVE AS.
All our files are optimised for download as MP3. However you can uncompress them on your computer and burn them to audio CD if you have a CD writer. See our MP3 to AUDIO CDS page for more details and the software you need.
The download link doesn't work
Go to "My Account", and select "My Downloadable Products", and all downloads purchased can be re-downloaded there. If you still can't get the download to work then email [email protected] and you will be given further instructions.
Haven't been emailed the link to download my session?
If the payment has gone through, then perhaps PayPal did not pass this information back to our server successfully. Don't worry, we can look up the order and send your links through to you.
Email [email protected] and let us know the email address you used on your order so we can track it down. We'll get the codes out to you within 24 hours.
Converting MP3 to CD
If you want to listen to any of our Hypnosis Sessions on a conventional CD player then you'll need to burn the MP3 to audio CD using some software. You will also need a CD drive capable of writing CDs of course! If you don't have any software for burning MP3 files directly to CD we highly recommend the FREE software from NCH Software called ExpressBurn. It enables you to make audio CDs from our hypnosis sessions in just three or four clicks. Instructions are below...
- Download the software.
- Run setup.exe.
- Agree to Terms & Conditions.
- DON'T select any other items to install - just click "Finish".
- The program will automatically install and run.
- Click "ADD FILE" near top left of the program window.
- Locate the MP3 session file you wish to record to Audio CD and double click it (or select it and click OPEN).
- Then click on the BURN CD button (bottom right of program window).
- This will burn the MP3 session onto a standard AUDIO CD which you can then play in any CD player.
- If you wish to run it again in the future you will find a shortcut under START - PROGRAMS - EXPRESS BURN CD MAKER- EXPRESSBURN.EXE
90 Day Guarantee
We are confident that our product is excellent value for money, however, if you are unhappy with it then simply fill in a refund form (links below) and get it back to us with the reason you are unhappy and we will refund your card immediately. All refunds must be applied for within 90 days of placing your order and you must agree to delete all copies you have of the downloaded session(s).Download Form